It's time to review and update your Merchant Account information

 

Why do we require your Merchant Account information?

As a financial institution, American Express is required to hold accurate and up to date information on our customers. Doing so enables us to comply with UK regulatory requirements and helps us to protect you from fraudulent transactions. Some of the information we currently hold on your business may have been provided by a trusted third party. We only collect information that we need to meet our legal obligations. This data is collected and stored in accordance with our Privacy Statement.

 

You will be asked to:

  • Review information about your business to verify it is accurate
  • Make updates where things may have changed
  • Upload supporting documents, such as registered business documents, trading information documents, proof of address, proof of ID
  • Tell us about the people who operate your business
  • Tell us about the structure of your business, if applicable

 

You can leave the process and return at any time. Your progress will be saved automatically so that you can pick up where you left off.

 

Need additional support? Contact us at 0808 134 8369, Monday - Friday 08:00-20:00, and Bank Holidays, 09:00-17:00


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